July 8, 2024
Exciting News for Laclede Cab and County Cab Drivers!
Dear Drivers,
We are thrilled to announce a groundbreaking partnership between Laclede Cab and County Cab! This collaboration marks the beginning of a new era for both companies, focused on enhancing your driving experience and improving customer satisfaction.
Key Benefits of Our Partnership:
More Trips for Drivers: By sharing dispatching services, we can now offer more trip opportunities. This means you'll spend less time waiting and more time earning.
Reduced Wait Times for Customers: Our unified dispatch system will streamline operations, ensuring that customers get picked up faster and more efficiently. Happy customers mean better tips and more repeat business for you!
Stronger Together: This partnership strengthens our ability to compete with Transportation Network Companies (TNCs). United, we can offer a superior service that highlights the reliability and professionalism of traditional taxi services.
State-of-the-Art Dispatching Service and Phone System: We will be utilizing the latest in dispatch technology and phone systems, ensuring seamless communication and efficient operations. This cutting-edge technology will help us respond faster and more accurately to customer requests.
Advanced Tablet Software: Drivers will be equipped with the most advanced tablet software available, designed to enhance your experience on the road. This software will provide real-time updates, navigation assistance, and a user-friendly interface to make your job easier and more efficient.
This exciting development is just the beginning. Stay tuned for more updates and improvements as we work together to make Laclede Cab and County Cab the top choice for drivers and passengers alike.
Thank you for your continued dedication and hard work. We look forward to driving into this new chapter with you!
Best regards,
Laclede Cab & County Cab
FAQ for Laclede Cab and County Cab Drivers
Q: When will these changes take effect? A: Our planned “go-live” date will be July 8th.
Q: What does this partnership mean for me as a driver? A: This partnership between Laclede Cab and County Cab means more trips, reduced wait times, and access to advanced technology that will enhance your driving experience. You will have more opportunities to earn and provide faster service to customers.
Q: How will the unified dispatch system work? A: The unified dispatch system will combine the resources of both companies, allowing us to manage and dispatch trips more efficiently. This means you will receive ride requests from a larger pool, reducing idle time and increasing your chances of getting more trips.
Q: Will we be sharing Account Customers? A: Initially, Account Customers will not be shared, but we are working to make this integration happen in the near future.
Q: What new technology will we be using? A: We will be using a state-of-the-art dispatching service and phone system to streamline communication and operations. Additionally, drivers will be provided with the most advanced tablet software available, offering real-time updates, navigation assistance, and a user-friendly interface.
Q: How will this affect my daily operations? A: You will notice improved efficiency in dispatching and communication, leading to more trips and less downtime. The advanced tablet software will make it easier to navigate and manage your rides, enhancing your overall driving experience.
Q: Will there be any changes to how I accept and complete rides? A: The basic process of accepting and completing rides will remain the same. However, the new tablet software and dispatch system will provide a more streamlined and efficient experience, helping you manage rides more effectively.
Q: How will this partnership help us compete with TNCs? A: By combining our resources and utilizing advanced technology, we can offer a superior service that matches or exceeds the convenience and reliability of TNCs. This will attract more customers and provide a better experience for both drivers and passengers.
Q: Who can I contact if I have questions or need support? A: If you have any questions or need support, please contact Matt in the Dispatch Office. We are here to help you navigate these changes and ensure a smooth transition.
Q: Will there be any training provided for the new technology? A:Yes, we will provide training sessions to ensure all drivers are comfortable and familiar with the new dispatch system and tablet software. Training sessions will begin the first week of July. Be on the lookout for sign up sheets.
We are excited about the future and confident that these changes will bring significant benefits to our drivers and customers alike. Thank you for your continued dedication and hard work!